The third-party logistics (3PL) industry is at an inflection point. Global e-commerce growth has fueled unprecedented demand for fulfillment services — but it has also intensified competition. New market entrants are driving prices down, established players are fighting to maintain margins, and client loyalty is becoming harder to secure. Customer churn is rising. According to… Continue reading Hardening Competition & Pricing Pressures: What 3PLs Must Do to Retain Clients